Customer Care

Safe Bag customer care assistance 24h seven days a week

Our services

Customer Care

Safe Bag 24 customer service 24 hours a day, 7 days a week


Safe Bag customer service provides total support in cases of lost or damaged luggage

Safe Bag extends its presence and support beyond the airport through a round-the-clock Customer Care service active 24 hours a day, 7 days a week.
Customer Care can be contacted:

  • By telephone: Safe Bag operators respond to customers 24 hours a day, 7 days a week, in over 10 languages including English, Spanish, French, Portuguese and Italian.
  • Via web: On Safe Bag’s website www.safe-bag.com, customers can get detailed information about our products, our services and the airports where our services are available. Customers can register in the Refunds section and initiate reimbursement procedures in case of damaged luggage, delayed delivery or loss of luggage.
  • Via Facebook or Twitter: Customers are increasingly using these social media tools to obtain information and post comments on our service.
  • Via Email: Customers can contact us directly in the Contacts section.

Find Safe Bag’s Customer Care number in the country you are calling from:

USA flag USA +1 305 4347126
France flag Francia +33 170615702
Italy flag Italia +39 0691511041
Portugal flag Portogallo +35 1300505951
Switzerland flag Svizzera +41 435507016
Canada flag Canada +1 514 3126536
Poland flag Polonia +48 223906422
Russia flag Russia +7 800 5517595
Grecia flag Grecia +30 2111987504